FAQ

Registration

• Which browsers does NameScan Support?
• How do I register an account with NameScan?

Billing

• Will I be notified when my credits are about to expire?
• Will my credits expire?
• Can I purchase multi credit packages? 
• How many credits should I purchase?

Scan

• How can I access my scan history?
• What are Due Diligence decisions?
• What is batch scanning?
• What happens if I keep getting logged out of NameScan or cannot perform a scan on the dashboard?
• How to download my batch scan report?
• What is Sapphire batch file format?

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API

• How can I access the API?

Data Sources

• What sanctions and regulatory enforcement lists are covered by NameScan?
• What if a source is not covered?